Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or when you contact us directly.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
Marketing
What are your data protection rights?
What are cookies?
What types of cookies do we use?
How to manage your cookies?
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
Personal identification information including, name, email address and telephone number either landline or mobile, birthday data (where appropriate)
How do we collect your data?
You directly provide our company with most of the data we collect. We collect data and process data when you:
· Services directly by phone or our website
· Voluntarily complete a customer survey or provide feedback on any of our message boards, via email, or via customer review portal
· Use or view our website via your browser’s cookies
· Provide business cards
Our Company may also receive your data indirectly from the following sources:
· Other 3rd party booking platforms
How we will use your data?
Our Company collects your data so that we can:
· Email you with information and special offers on products, services and events that we think you might like
· Process your booking
· Comply with any legal or statutory requirements
When our Company processes your booking, we may use the data to send you information to confirm any booking or any special requirements.
How do we store your data?
Our Company securely stores your data using a secure cloud-based system. This system is only accessible through licensed proprietary software requiring a secure password.
Our Company will keep your names, email addresses and contact telephone numbers for a period of 2 years from the date supplied. Once this time period has expired we will delete your data.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date by emailing us directly.
You have the right at any time to stop our Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact the Director by email on info@kvbrenewables.co.uk.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – you have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – you have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our Company to complete information that you believe is incomplete.
The right to erasure – you have the right to request that our Company erase your personal data, under certain conditions.
The right to restrict processing – you have the right to request that our Company restrict the processing of your personal data, under certain conditions.
The right to data portability – you have the right to request that our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request we have one month to respond to you. If you would like to exercise these any of these rights, please contact us via email or by writing to us.
Write to us at info@kvbrenewables.co.uk
Email us at info@kvbrenewables.co.uk
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
How do we use cookies?
Our Company uses cookies in the following way to improve your experience on our website, including:
· Understanding how you use our website
· Keeping you signed in
What types of cookies do we use?
There are a number of different types of cookies, however our website uses:
Functionality – our Company uses these cookies to collect information about your visit to our website and remember any previously selected preferences. These could include the location you are in. A mix of first-party and third-party cookies are used.
Advertising – our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be show advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Company website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its policy under regular review and places any updates on this website. This privacy policy was last updated on the 0800 368 5245
How to contact us
If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Write to us at info@kvbrenewables.co.uk
Email us at info@kvbrenewables.co.uk
Call us on 0800 368 5245
